We believe our system is very easy to learn how to navigate and use.
Applicants learn how to use our system through a combination of inline instructions, rollover tool tips, and a built-in online help manual. We will also create a YouTube video at the grantmaker's direction for their applicants showing them how to submit an application.
Grantmakers learn how to use our system from a combination of email and phone conversations with our support staff. Tool tips and help pages are also available. We will also create a YouTube video for grantmakers' evaluators showing them how to evaluate an application.
We are also happy to host and provide Webinars at the grantmaker's direction for their applicants and evaluators. The content of the Webinars can be customized to suit the particular needs and the skill levels of the participants on the Webinar.
We're very comfortable providing training and support to suit all needs, skills and timing.